Wineology Wholesalers CC will only accept the return of defective goods. In such instances we will offer a replacement of the same item, refund the credit card used to purchase the item, or issue a store credit for the amount that was paid for the item. If the purchase was made using cash, the customer must supply a receipt as proof the purchase was made at Wineology Wholesalers CC.
Shipping and handling costs are non-refundable.
Upon checking out your goods, you will be prompted to enter a delivery address. Once your proof of payment has been received by us via email, we will ensure that your goods will be delivered within 5 working days of the payment date. FOR ORDERS OF 4 CASES OR MORE, PLEASE CALL +264 81 128 9990, FOR A SEPERATE SHIPPING QUOTE.